At dots academy, we have a somewhat unique working method that might seem strange to some. My partner and I often ask our team a series of questions, such as:
"Have you considered why I asked you to do it this way?"
"What do you think I should decide?"
"What's the basis for our choice in this matter?"
Understandably, this approach might make some people uncomfortable because instead of simply receiving tasks, they're asked to think and find answers rather than just getting to work.
However, this has become a part of our organizational culture. We believe that "asking" encourages others to "think" along with us. It not only helps them understand the thought process and perspective of the person assigning the task but also fosters their growth through learning how to think.
For example, I might tell my assistant to add or remove certain items from the study table. They could easily proceed without much thought, but I usually ask them first about their views on the matter.
Of course, they might not always have an answer (and often don't), but once I explain my reasoning and perspective, it leads them to suggest ideas and contribute more meaningfully. This also helps them learn my way of thinking, enabling them to make some decisions on my behalf in the future.
We often use this art of questioning in our Leadership classes. Although it involves more steps, requires time for explanation, and necessitates the questioner to answer as well, this approach transforms the task delegation process into a learning experience. It enables those working with us to develop their thinking while working and opens up opportunities for them to express their opinions, allowing mutual learning.
For those who are team leaders or organizational leaders, I suggest trying to shift from "ordering" to "asking." It might interestingly change the way we work.
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